(My) Home Delivery

The specialist in the delivery of heavy and bulky parcels to customers.

The delivery of heavy / or bulky packages to customers requires a method and a delivery approach specific and adapted to the expectations of your customer.
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Deliveries

We handle parcels up to 130 kg
with a length up to 400 cm.

Delivery
« doorstep »

Delivery
in Europe

(Belgium, Luxembourg, Netherlands, France, Germany, England, Portugal, Spain, Italy, Austria)

Delivery in the room
of use according

to the customer’s choice

Delivery
with unpacking
and installation

recovery of packaging and old items

Delivery
with furniture assembly

Kit furniture for example

Return / recovery

« Doorstep » or from room of use

Our Mission

The delivery is the only real contact between your brand and the finally customer.


Our mission is to serve your customers. A successful delivery means your sale’s success.

Our services

Benefits for you

  • Track your parcels (Track & Trace) online and in real time ;
  • Customer Relations Service available 6days / 7 from 8.00 AM to 8.00 PM ;
  • Proof of Delivery (POD) available online and in real time ;
  • Driver ‘s application : real-time tracking, photos, comments, signature, instructions, … ;
  • KPI et NPS (quality survey) after each delivery ;
  • Proactive daily monitoring of our drivers and deliveries ;
  • Quality in the treatment of your parcels (reception, handling, delivery) ;
More information
Services

Benefits for
your customers

  • Delivery in a 2-hours slot ;
  • Online appointment (our platform, on your website, in store or already defined) ;
  • Email & SMS notification with online application ;
  • Daily and pro-active management of your customer’s requests ;
  • Possibility of modifying a delivery at any time

Our services

  • Doorstep Delivery
  • Doorstep Delivery + SWAP
  • Delivery in the room of use (without unpacking)
  • Delivery in the room of use + SWAP
  • Delivery with installation
  • Delivery with installation + SWAP
  • Delivery with ASSEMBLY (furniture assembly)
  • PREMIUM bike delivery
  • BASIC bike delivery
  • Custom Delivery
  • Shop Collection & Delivery doorstep
  • Shop Collection & Delivery doorstep - SWAP
  • Shop Collection & Delivery doorstep (same day)
  • Shop Collection & Delivery doorstep (same day) - SWAP
  • Shop Collection & Delivery in the room of use (without unpacking)
  • Shop Collection & Delivery in the room of use (same day)
  • Shop Collection & Delivery with installation
  • Shop Collection & Delivery with installation (same day)
  • Shop Collection & Delivery with ASSEMBLY (furniture assembly)
  • Shop Collection & Delivery with ASSEMBLY (same day)
  • Doorstep Return
  • Return from the room of use
  • Customer Collection (doorstep) - Return to the shop
  • Customer Collection (doorstep) - Return to the shop (same day)
  • Customer Collection (in the room) - Return to the shop
  • Customer Collection (in the room) - Return to the shop (same day)

Question ?

For any question or request,
do not hesitate to contact us

+32 (0)64 22 32 38 | +32 (0)477 88 90 07
+32 (0)64 22 32 38
+32 (0)477 88 90 07
info@my-home-delivery.com